Frequently Asked Questions

We offer PAN-India shipping with standard and express options. Orders are typically dispatched within 24-48 hours. You will receive a tracking number via email once your order ships. We also provide GST invoices for all purchases.

Yes, we offer free standard shipping on all orders above a selected value. This threshold is clearly displayed at checkout.

Detailed directions for use, including dilution ratios for concentrated products, are printed on every product label. Always follow these instructions for optimal performance and safety. Our products are tough on dirt, gentle on life.

Our formulations are designed for a wide range of surfaces, from kitchen counters to industrial floors. Always refer to the specific product label for recommended surfaces and any cautionary notes.

We accept returns for unused and unopened products within 7 days of delivery. Please contact our customer support team to initiate a return. Refunds are processed within 5-7 business days after receiving the returned items.

EcoKleenz offers competitive pricing and dedicated support for bulk orders suitable for hotels, hospitals, schools, and other industries. Minimum order quantities apply. Please visit our Bulk Orders page or contact sales for a custom quote.

We welcome partners across India to join our growing network. We offer low investment, high profit margins, and marketing support. Visit our Business Opportunity page to learn more and apply online.

Still have questions?

Our dedicated support team is ready to assist you with any specific inquiries or concerns.